Professional experience
Responsibility.
At every scale.
Enterprise technical support, municipal operations, and resort leadership—a career focused on reliable service.
01Service Desk Technician
Support for 9,000+ end users across Windows and Microsoft 365 environments. Structured troubleshooting and service delivery through ServiceNow and ITIL-based workflows.
02Public Works Manager
Led municipal asset and maintenance operations with a focus on work orders, asset history, reporting, and cross-team coordination. Brought structure and accountability to the delivery of public services.
03Parks Manager
Managed parks operations, contractors, and teams across city assets. Used scheduling, oversight, and operational planning to improve service consistency.
04Parks & Landscape Supervisor
Managed a $30M annual budget covering 43 parks, 78 landscape districts, and 20 million square feet of irrigated landscape. Oversaw contracts, staff, asset tracking, Lucity CMMS implementation, and operational reporting.
05Manager of Horticulture · Multiple Roles
Managed 560 acres and led teams of up to 63 staff through progressively senior roles in IPM, irrigation, pest management, and landscape horticulture. Supported Maximo CMMS, barcode tracking, chemical reporting, and operational planning.
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I’m interested in IT support, service desk, desktop support, cybersecurity support, and operations-focused technology roles.