Background
Enterprise IT/service desk experience, operations leadership, asset responsibility, technical skills, and a resume path remain available for employment, contract, and partnership conversations.
Professional experience
I remain open to select employment, contract and partnership opportunities that align with my experience and long-term direction.
Support for 9,000+ end users across Windows and Microsoft 365 environments. Structured troubleshooting and service delivery through ServiceNow and ITIL-based workflows.
Led municipal asset and maintenance operations with a focus on work orders, asset history, reporting, and cross-team coordination. Brought structure and accountability to the delivery of public services.
Managed parks operations, contractors, and teams across city assets. Used scheduling, oversight, and operational planning to improve service consistency.
Managed a $30M annual budget covering 43 parks, 78 landscape districts, and 20 million square feet of irrigated landscape. Oversaw contracts, staff, asset tracking, Lucity CMMS implementation, and operational reporting.
Managed 560 acres and led teams of up to 63 staff through progressively senior roles in IPM, irrigation, pest management, and landscape horticulture. Supported Maximo CMMS, barcode tracking, chemical reporting, and operational planning.
Windows, Microsoft 365, Active Directory, ServiceNow, secure remote support, documentation and structured troubleshooting.
Asset accountability, contractor oversight, reporting, scheduling, work orders and CMMS-backed service delivery.
Hands-on lab work with practical security tooling, network visibility, firewalls and monitoring.
A career in places
Before enterprise IT, Erik led teams, assets, and public spaces. Those environments shaped a practical approach to service: visible, accountable, and built for people.
Start the right conversation
Need IT help, hands-on training, or a conversation about a role? Choose a topic below to email me directly, or connect on LinkedIn.